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Referrals

Referrals may be made to Hospice of West Alabama (HOWA) by anyone at any time by calling (205) 523-0101 or (877) 362-7522. Someone from our clinical staff will call the family to get information and informed consent.

We also contact the doctor for the following information:

  • Admitting diagnosis and prognosis
  • Current medical findings
  • Orders for medications and treatments
  • Patient and family understanding of disease and prognosis
  • Relevant patient and family information
  • History and physical
  • Order for hospice care

After talking with the doctor, we will make an appointment to visit the patient/family to get more information and talk about services. Once the patient is admitted, we will develop a plan of care based on the nursing and social work assessments.

Talking To Patients About Hospice

  • Be prepared by confirming medical facts and providing an appropriate environment.
  • Determine (in advance) how the patient and family want to receive information.
  • Establish what the patient and family know about their condition by using open-ended questions.
  • Deliver the information in a straightforward manner.
  • Respond to emotions of the patient and family.
  • Establish goals for care and treatment options when possible.
  • Formulate an overall plan with the patient.